Tag Archives | crisis management

What Drew Rosenhaus Taught Me About Crisis Management [VIDEO]

By on September 18, 2012 in Crisis Management, Entreprenewbies, Triple S

You can definitely tell a business and their social engagement smarts when you see how they react in a crisis. Whether typical, every day crisis management skills or approaching something they could never have planned for. If they know what they’re doing, they can come out on top. I was reminded of this while watching [...]

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CelebBoutique Aurora Tweet

How to Tweet Your Way to Social Suicide

By on July 23, 2012 in Crisis Management, Social Media, Twitter

Spoiler Alert: Relate a national tragedy to your super cool product. You’ve no doubt heard about the terrible movie theater massacre in Aurora, Colorado that happened last week. Well, apparently CelebBoutique‘s community manager had not. As you can see from the tweet above, the fashion retailer shared a link to one of their products that was [...]

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